Privacy Policy
What we collect and how we use it.
VADIVAM by ALK Digital Labs collects only the information reasonably required to provide accounts, orders, quotations, payments, delivery tracking, personalization and customer support.
Information may include your Google account email and basic profile information when you sign in, contact and delivery details, order history, payment references and payment-proof files, custom-print information, and images or files you upload for personalization.
We use this information to operate your account, process and fulfil orders, prepare quotations, verify payments, provide delivery updates, prevent misuse, maintain business records and respond to support requests.
Uploaded personalization images and payment proofs are stored in private access-controlled storage and are made available only to the customer who owns them and authorized VADIVAM administrators as required to process the order.
We may share only the information necessary with service providers that support our operations, such as hosting/authentication providers and courier or delivery partners. We do not sell customer personal information to advertisers.
Reasonable technical and access controls are used to protect customer information. No online system can guarantee absolute security.
For privacy questions or requests concerning your information, contact VADIVAM using the support details shown on this website.